Last updated: Jul 2023

Cloud Gateway Limited (“Cloud Gateway”) is strongly committed to privacy issues, and this privacy statement details our approach on such issues. By using this site and submitting any personal data, you agree to the use by Cloud Gateway in accordance with this privacy statement. If you have questions on privacy issues, please email us at info@cloudgateway.co.uk.

Data collection

We only collect identifiable personal data or information that is specifically and voluntarily provided by a visitor to our website. We receive limited identifiable information, such as name, title, company address, email address, and telephone and fax numbers, from website visitors. Typically, identifying information is collected to:

• Register for certain areas of the site

• Enquire for further information

• Distribute requested reference materials

• Submit curriculum vitae

Visitors are also able to send email to us through the website. Their messages will contain the user’s screen name and email address, as well as any additional information the user may wish to include in the message.

Use of data

When a visitor provides personal data to us, we will use it for the purposes for which it was provided to us as stated at the point of collection (or as is obvious from the context of collection). Examples of the types of use are given in the ‘data collection’ section above. We may also use your data to contact you with information about Cloud Gateway’s business, services and events, and other information, which may be of interest to you; you may unsubscribe from our mailing list at any time by contacting us as set out in the ‘Unsubscribe’ section below.

Our websites do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

Data controller

Cloud Gateway (the limited company registered in England under registration no. 10660712 and with its registered address at 7th & 8th Floors, 24 King William Street, London, EC4R 9AT, UK) is the data controller of any personal data collected through this website, and will process such data in accordance with this privacy policy.

Disclosure to third parties

Our policy is not to share personally identifiable information with any third parties, unless required by law, or unless explicitly requested by a visitor or otherwise as set out in this section. We recognise that your information is valuable and we take all reasonable measures to protect your information while it is in our care.

Personal data which has been submitted to Cloud Gateway may be disclosed to other member firms in the Cloud Gateway network of firms, where this is necessary to meet the purpose for which the visitor has submitted the information. By submitting personal data to this site, the visitor is providing explicit consent to the transfer of such data for the fulfilment of their voluntary requests.

This data is not shared with any member firms in the Cloud Gateway network of firms for any secondary or unrelated purposes, or shared with any third party, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.

Security

It is Cloud Gateway’s policy to maintain an Information Security Management System designed to meet the requirements of the ISO 27001:2013 Standards in pursuit of its primary objectives, purpose and the context of the organization.

Cloud Gateway provides satisfaction to all customers, stakeholders and interested parties whenever possible, meeting and exceeding expectations. Customer service is an essential part of the process; therefore, the organization provides all employees with training to ensure awareness and understanding of information security.

Cloud Gateway ensures the details of this policy are known to all internal and external interested parties; where appropriate and determine the need for communication and by what methods. These include but are not limited to customers and suppliers and their requirements as documented in contracts and specifications.

Cloud Gateway complies with all legislation, regulations, codes of practice and all other requirements applicable to their activities.

Cloud Gateway provides all resources; inclusive of equipment, trained and competent staff and any other requirements to enable defined information security objectives to be met.

Cloud Gateway ensures that all employees are made aware of their individual obligations in respect of this information security policy.

Cloud Gateway maintains a management system that will achieve the company’s objectives and seek continual improvement in the effectiveness and performance of the management system based on “risk”.

Cloud Gateway has set information security objectives using the SMART (Specific, Measurable, Achievable, Realistic and Timed) principles. Objectives are planned and documented; inclusive of how each is to be achieved and actions required. Subsequently, the objectives are regularly monitored and reviewed.

To ensure the company maintains its awareness for continuous improvement, the Information Security Management System is regularly reviewed at planned intervals the Senior Management Team to ensure it remains appropriate and suitable to the business. The Management System is subject to both internal and external audits; as appropriate.

Access to information

If you would like to update any personal data you have submitted through this site, please do so via the original registration page or please email us at info@cloudgateway.co.uk

When personally identifiable information is retained, we do not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if Cloud Gateway is informed that any personal data collected through a Web site is no longer accurate, Cloud Gateway will make appropriate corrections based on the updated information provided by the authenticated visitor.

If you would like details of the information, which you have submitted to us through this site, you have a right of access to such information and you may contact us via the above email address. We may charge for a request for access in accordance with applicable legal requirements.

Your rights

Your principal rights under data protection law are:

a) The right to access
b) The right to rectification
c) The right to restrict processing
d) The right to object to processing
e) The right to data portability
f) The right to complain to a supervisory authority
g) The right to withdraw consent

Unsubscribe

Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions, on the appropriate webpage or in communications to our visitors, or a visitor may contact by email to info@cloudgateway.co.uk.

Data retention

The personal data you submit to us will only be retained for as long as is required for the purposes for which it was collected or as required by law. For example, contact information about visitors (such as information generated though registration for access to areas on the site) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor’s requests.