Cookie Policy

Cookie Policy

Introduction

Cloud Gateway Limited [“us”, “we”, or “our”] uses cookies on cloudgateway.co.uk and mycloudgateway.co.uk [the “service”]. By using the service, you consent to the use of cookies. 

We use cookies to recognise your browser or device, learn more about your interests, and provide you with essential features and services.

What are Cookies 

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies, please read “What Are Cookies”.

How Cloud Gateway Limited uses Cookies

When you use and access the Service, we may place a number of cookie files in your web browser.

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service.

Managing cookies

Cookie preferences on Cloud Gateway sites

Our cookies allow you to take advantage of some essential and useful features. Blocking some types of cookies may impact your experience of our sites. 

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please read the section below [Browser Settings].

Browser Settings 

You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to remove cookies from your device, prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. Check the support site for your browser to understand privacy settings available to you.

If you block or reject some of our cookies through your browser’s settings, you might not be able to use certain services that require you to sign in to an account and some features and services may not work. You might also have to manually adjust your preferences or settings every time you visit Cloud Gateway sites. If your browser includes Intelligent Tracking Prevention (ITP), preferences specific to our sites may reset on an ongoing basis. These resets are managed by your browser, not by us.

Therefore it is recommended that you do not disable cookies. 

What types of cookies do we use

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the services. The service cannot function properly without these cookies.

Account related cookies 

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Preferences cookies

Preference cookies enable a service to remember information that changes the way the service behaves or looks, like your preferred language or the region that you are in. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third-Party cookies

Approved third parties may also set cookies when you interact with our services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. These third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Cloud Gateway.

  • The sites use Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

Below is a list of the third parties that may set cookies when you use Cloud Gateway Offerings. You can learn more about how these third parties use information collected through cookies by reviewing the privacy policies on their sites.


We also embed features from third parties on our sites, and those third parties may set cookies if you engage with those features. For example, we embed chat functionality from Hubspot. These experiences set cookies on your device once you click on a chat link to maintain the open chat functionality for the duration of your session.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of these contact methods: