22 April 2025  ·  articles

What is Network-as-a-Service (NaaS)?

Network-as-a-Service (NaaS) is a cloud-based networking model that allows businesses to access and manage network resources on demand, rather than owning and maintaining physical infrastructure. By leveraging NaaS, organisations can simplify network management, improve flexibility, and reduce costs through a subscription-based service.

Knowledge Centre
22 April 2025

Network-as-a-Service (NaaS) is a cloud-based networking model that allows businesses to access and manage network resources on demand, rather than owning and maintaining physical infrastructure. By leveraging NaaS, organisations can simplify network management, improve flexibility, and reduce costs through a subscription-based service.

What is fuelling the trend towards adopting NaaS solutions?


Networking has evolved significantly over the years. Traditional network setups required businesses to invest heavily in hardware, such as routers and switches, as well as dedicated IT teams for management. However, with the rise of cloud computing, the need for scalable and flexible networking solutions has increased, leading to the emergence of NaaS.

NaaS has developed as a response to the complexity of modern IT environments and the demand for cost-effective, agile networking solutions. It aligns with broader trends like software-defined networking (SDN) and virtualisation, enabling businesses to remain competitive in an increasingly digital world.

NaaS is a cloud-based model that allows businesses to access networking infrastructure and services on demand, without owning or maintaining physical hardware. It functions similarly to other “as-a-Service” models (like SaaS and IaaS), where resources are provided through a subscription or pay-as-you-go basis.

However, not all NaaS offerings are created equal. As organisations grapple with legacy infrastructure, multi-cloud strategies, and hybrid working models, they require more than off-the-shelf platforms. They need solutions that can adapt to their reality — not the other way around.

This is where Cloud Gateway brings a distinctive edge. Our NaaS proposition is built with integration, interoperability, and optional managed services at its core. Rather than forcing businesses to rip and replace, we help them evolve — bridging the gap between legacy and modern architectures, and supporting them through that journey.

How does NaaS work?

Key Components of NaaS

  • Cloud-Based Networking

    Networking functions (routing, switching, firewall, WAN optimisation, etc.) are virtualised and hosted in the cloud. Users access these services via a cloud portal, API, or software-defined networking (SDN) platform.

  • Software-Defined Networking (SDN)

    SDN enables centralised network management and automation. Users can define network policies, control traffic flow, and allocate bandwidth dynamically.

  • Virtualisation (NFV – Network Function Virtualisation)

    Replaces traditional hardware-based networking appliances (e.g., firewalls, load balancers) with software-based virtual network functions (VNFs). Reduces dependency on physical network infrastructure.

  • Integration with Cloud & Edge Computing

    NaaS seamlessly connects to cloud platforms (AWS, Azure, Google Cloud) and edge locations. Supports remote work and distributed applications.

  • Security & Compliance

    Built-in security services such as firewalls, encryption, Zero Trust policies, and AI-driven threat detection.

USE CASES

Examples of NaaS in action

Seamlessly connect multiple cloud environments while ensuring consistent network performance.

With Cloud Gateway, organisations gain end-to-end visibility and policy control across diverse environments, whether public cloud, private DCs, or hybrid models - all managed through a single, unified platform.

Companies can quickly deploy secure network connections for remote branches without investing in dedicated MPLS circuits.

Our ability to provide flexible, software-defined connectivity — including options for internet, private, or hybrid transport — gives businesses more choice, resilience, and control over how they connect new sites.

Provide secure, high-speed remote access for employees working from home or on the move.

Cloud Gateway enables this through user based access controls, intelligent routing, and integrated threat protection, ensuring remote teams stay productive, without compromising on security or user experience.

Support the connectivity requirements of Internet of Things (IoT) devices with robust, scalable solutions.

Our platform supports segmented, policy-driven connectivity for IoT environments, helping businesses isolate critical assets, reduce attack surfaces, and scale securely as devices grow.

Adapt quickly to changes in operations, such as mergers, acquisitions, or rapid expansion.

Whether integrating acquired networks or scaling to support new workloads, Cloud Gateway’s NaaS platform allows businesses to move fast — with minimal reconfiguration, reduced risk, and expert support throughout transitional phases.

How does NaaS compare to traditional network models?

Infrastructure Management

NaaS: The service provider manages networking hardware, software, and maintenance, allowing businesses to focus on core operations.

Traditional Networking: Organisations must purchase, configure, and maintain their own networking hardware, such as routers, switches, and firewalls.


Cost Structure

NaaS: Operates on a subscription or usage-based pricing model, reducing upfront capital expenditures (CapEx).

Traditional Networking: Requires significant CapEx for purchasing hardware and software, along with ongoing operational expenses (OpEx) for maintenance.


Scalability

NaaS: Easily scalable; businesses can increase or decrease resources based on demand without additional hardware investments.

Traditional Networking: Scaling requires purchasing and integrating additional hardware, which can be costly and time-consuming.


Deployment Speed

NaaS: Rapid deployment since resources are provisioned via the cloud with minimal on-premises setup.


Traditional Networking: Deployment can be slow due to procurement, installation, and configuration of hardware.


Security and Compliance

NaaS: Security is managed by the service provider, often including encryption, firewalls, and compliance measures.


Traditional Networking: Security is the organisation’s responsibility, requiring dedicated teams and tools to manage firewalls, VPNs, and threat detection.


Maintenance and Upgrades

NaaS: The provider handles upgrades, patches, and troubleshooting, reducing IT workload.


Traditional Networking: IT teams must manually update and maintain infrastructure, which can be resource-intensive.


Flexibility and Accessibility

NaaS: Offers remote access, allowing businesses to manage networks from anywhere via cloud-based portals.


Traditional Networking: Typically requires on-premises management, limiting flexibility.

BENEFITS

Benefits of Network-as-a-Service

Network as a Service (NaaS) allows organisations to scale network resources up or down based on demand. This flexibility is especially beneficial for businesses experiencing rapid growth or seasonal fluctuations in network usage.

By removing the need for upfront capital investment in hardware and reducing operational costs, NaaS makes enterprise-level networking accessible to organisations of all sizes.

With NaaS, businesses can utilise centralised network monitoring and management tools, reducing the burden on in-house IT teams.

If a NaaS provider offers a managed service option, (see challenges), then maintenance and management of the network can be delegated entirely.

Cloud Gateway extends this benefit by offering a single platform that provides full visibility across cloud, on-premise, and hybrid environments, allowing IT teams to manage policy, performance, and security in one place — with the flexibility to choose self-serve or managed support models as standard.

Many NaaS providers offer integrated security features, such as encryption and network segmentation, helping organisations safeguard sensitive data and reduce risks.

Unlike traditional networking, which can take weeks or months to implement, NaaS solutions are quick to deploy, enabling businesses to get up and running faster.

Cloud Gateway’s platform is vendor-agnostic, allowing businesses to use the technologies that work best for them — whether that’s connecting to AWS, Azure, Google Cloud, or on-premise systems. We integrate with existing ecosystems rather than displacing them, enabling true flexibility and reducing lock-in risks.

CHALLENGES

Challenges of NaaS

As a cloud-based service, NaaS performance traditionally relies heavily on a stable and fast internet connection.

A good NaaS platform provider will offer both internet-based and private connectivity options.

Organisations may encounter difficulties switching providers if they become overly dependent on a particular vendor’s ecosystem.

NaaS suppliers should be agnostic to technology to provide their customers choice over the technologies they implement.

NaaS solutions are designed as predominantly self-serve platforms, which can be a drawback for organisations lacking the necessary technical expertise.

Businesses without skilled IT teams may find it challenging to configure and manage these solutions effectively. NaaS providers should offer support models that include an option for a fully managed service.

NaaS and Secure Access Service Edge (SASE)

The Role of SASE

While SASE focuses on enforcing consistent security and access policies across an organisation’s digital estate, Network as a Service (NaaS) delivers the flexible, cloud-based network foundation that underpins it. NaaS provides the underlying transport – the means by which data moves – while SASE adds a layer of intelligence and protection on top. Together, they enable secure, seamless connectivity for users, applications, and devices, regardless of location. This removes reliance on traditional hardware and fixed infrastructure, making it far easier to scale, adapt, and respond to changing business needs.

The real benefit of combining SASE and NaaS lies in the outcomes. Users experience faster, more reliable access to the tools and systems they need, whether they’re working remotely, on-site, or at the edge. IT teams benefit from a centralised view of both network performance and security posture, reducing complexity and making it easier to manage policy and performance in one place. Most importantly, organisations gain the ability to deliver a consistent and secure digital experience everywhere – supporting hybrid work, protecting data, and enabling innovation without compromising on control or user experience.

Cloud Gateway and NaaS

At Cloud Gateway, our journey began as a managed service provider (MSP), but one uniquely enabled by a platform-first approach. This wasn’t just about managing services on behalf of customers — it was about creating the tools and capabilities to deliver them more flexibly, transparently, and with a level of control and insight that few others could offer.

Our NaaS offering builds on this foundation by combining the agility of a self-serve platform with the reassurance of a deeply embedded managed service model. Unlike many providers who lean heavily towards either DIY tooling or a traditional managed service structure, we offer both — allowing organisations to choose the level of control and support that best fits their operating model.

As the industry shifted, so did the terminology. We embraced Secure Access Service Edge (SASE) because it aligned with our approach: bringing together networking and security as a unified, cloud-native service, built to support the distributed, digital-first nature of modern enterprises.

As we worked with customers navigating complex IT estates, legacy infrastructure, multi-cloud strategies, hybrid working — it became clear that neither traditional networking models nor textbook definitions of SASE fully addressed the challenges they faced. What was missing was a way to bridge the gap between the old and the new — seamlessly integrating legacy systems with cloud-native environments, without locking customers into rigid architectures or narrow vendor ecosystems.

This is where Cloud Gateway stands out. Our platform is technology-agnostic and vendor-neutral, meaning we don’t force-fit customers into specific tools or providers. Instead, we help them leverage the best combination of technologies for their needs, whether that’s connecting on-premise infrastructure to public cloud, enabling secure remote access, or scaling networks to support M&A activity.

Businesses didn’t need more components; they needed integrated outcomes. That’s where our thinking evolved, and where we began carving out our role in a new category: Network as a Service (NaaS). We see NaaS not as a replacement for SASE, but as an evolution of it — a broader, outcome-driven model that merges the best of SASE’s integrated approach with the flexibility and scalability of cloud-native networking.

With Cloud Gateway, customers don’t just get connectivity, they get a strategic network partner. Our ability to interoperate across environments, provide deep visibility, and deliver policy-driven networking with enterprise-grade security baked in is what makes our NaaS offering more than just another platform. It’s a complete, future-proofed networking solution.

How does Cloud Gateway do NaaS?

Our platform leverages the power of NaaS to enable a suite of connectivity and security managed services

Find out more