A team dedicated to delivering business value
Hi, I’m Sandrine and I am a service account manager.
My customer service career started in hospitality 20 years ago. I have always thrived on getting service right for my customers, whatever role I’ve been in. I’ve worked in ITIL Service Management for over 15 years, and believe every role I have worked in gives me an edge in getting things right for our customers. Cloud Gateway is a great big family and it’s an honour to work with so many people that strive to be the best.
I’m Steve and I lead a team of engineers that transform high-level concepts and ideas into industry leading products and platforms.
My team channel the principle of zero-touch, self-healing solutions to ensure our services run efficiently, reliably and automatically. I have a particular passion for Serverless solutions and have spoken at a number of events in Manchester on the topic. Before joining Cloud Gateway I spent 15 years working at one of the UK’s largest banks where I led my team to a number of industry awards for best in class solutions.
I am the Head of Cyber Security for Cloud Gateway, ensuring that the platform remains secure, robust, compliant and meets a number of regulatory standards.
My background has seen me work in the Telco industry for many years having serviced an array of clients across the financial services and utilities sectors. Having come from a predominantly technical background, I play a key role in developing and enhancing the security components of the platform. I help drive the next iterations of Cloud Gateway from the inner workings of the platform to integration with customer IDAM, PKI and SIEM solutions.