Our team

A team dedicated to delivering business value

Employee spotlight

Employee spotlight

Sandrine Modesti

Service Account Manager

Hi, I’m Sandrine and I am a service account manager.

My customer service career started in hospitality 20 years ago. I have always thrived on getting service right for my customers, whatever role I’ve been in. I’ve worked in ITIL Service Management for over 15 years, and believe every role I have worked in gives me an edge in getting things right for our customers. Cloud Gateway is a great big family and it’s an honour to work with so many people that strive to be the best.

Employee spotlight

Steve Fletcher

Head of DevOps

I’m Steve and I lead a team of engineers that transform high-level concepts and ideas into industry leading products and platforms.  

My team channel the principle of zero-touch, self-healing solutions to ensure our services run efficiently, reliably and automatically.  I have a particular passion for Serverless solutions and have spoken at a number of events in Manchester on the topic. Before joining Cloud Gateway I spent 15 years working at one of the UK’s largest banks where I led my team to a number of industry awards for best in class solutions.

Employee spotlight

Chris Burden

Head of Cyber Security

I am the Head of Cyber Security for Cloud Gateway, ensuring that the platform remains secure, robust, compliant and meets a number of regulatory standards.

My background has seen me work in the Telco industry for many years having serviced an array of clients across the financial services and utilities sectors. Having come from a predominantly technical background, I play a key role in developing and enhancing the security components of the platform. I help drive the next iterations of Cloud Gateway from the inner workings of the platform to integration with customer IDAM, PKI and SIEM solutions.

Meet the team

Justin Day


Justin has over 17 years’ experience in IT working almost exclusively in Networks and Security and has extensive knowledge in cloud computing. Previously, Justin has worked for major corporations including Aviva and Vodafone where he was responsible for their IT network infrastructures. Throughout his career, Justin has lead the delivery of complex IT programmes and assisted in overhauling network architectures to streamline existing infrastructures that assist businesses in making significant cost savings. He has worked in both the private and public sectors, spanning the technology, telecommunications, finance and insurance industries.

Neil Briscoe


Neil has over 20 years’ experience in IT working across a multitude of technical disciplines. He has excelled in network architecture and design, providing direction for complex operating environments. Neil has worked across multiple sectors for many companies including PepsiCo, Asda, Capita, Aviva and the Ministry of Justice where he was responsible for leading architecture and delivery. His innovative approach to secure, hybridised networks has seen him earn the highest of industry recognised accolades. Neil continues to drive product development through technical direction for existing, new and future problem spaces.

Myles Clarke

Product Marketing Manager

Myles is the Product Marketing Manager for Cloud Gateway, coordinating the activities of our Sales, Product and Technical teams to ensure that the development of the Cloud Gateway platform is aligned to our clients’ ever-evolving requirements. Myles joined Cloud Gateway in 2017 from a publishing background. Myles has played an integral role in Cloud Gateway’s mounting success and was recently awarded Cloud Newcomer of the Year at the 2019 UK Cloud Awards.

Tracy Monday

Commercial Director

Tracy joined Cloud Gateway in 2017 having previously held senior management positions within Global Telecoms Providers, VARs and Specialist Consultancy organisation. Having worked in the IT Industry for more than 25 years, Tracy brings a wealth of experience across multiple vertical industries including Public Sector, Systems Integrators, Manufacturing and Finance, and across multiple disciplines including Sales, Marketing and Commercial business units. Tracy is an avid supporter for promoting diversity in technology.

Steve Leach

Head of Service Management

Steve Leach is the Head of Service at Cloud Gateway. His first IT Service Management role was in the late 1990s with the MoD and required ITIL® Red Badge (Manager’s) qualification. He has been an ITIL practitioner, trainer and evangelist, implementing support models in the MoD, Norfolk County Council, Cable&Wireless, Vodafone and Serco and delivering ITIL training for QA. His current role as Head of Service for a Cloud start-up required the development of a modern, responsive service management model. Also PRINCE2, TOGAF and VeriSM qualified, he is a true T-shaped professional

Francis Bell

Delivery Lead

Francis is the Delivery Lead for Cloud Gateway. He is responsible for managing a seamless transition for new clients into live service, acting as a focal point for our Tech and Service teams. Francis joined the company from Penguin Random House UK having spent 8 years in the publishing industry. Since his arrival, Francis has quickly established himself as a valued member of the Senior Management Team, heading up a range of exciting Product Development and Partner Programme initiatives.