Remote Access Services

Cloud Gateway can securely connect your remote users to any network endpoint on your estate. From cloud, to data centres, to third party networks!

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What is it?

What is Remote Access?

Remote access allows users to securely access services and tech environments outside of fixed location. This can be used to enable home working, for increased operational agility, improved IT support allowing for remote troubleshooting, and enhanced collaboration through accessing shared files.

How does Remote Access work?

With Remote Access, end users can access specific workloads on the network, in accordance with the policy you define. You can also add security components that protect the traffic to and from your remote users.

Remote Access is achieved through SSL-VPN technology, which requires you to install a piece of software on the end user’s device.

The user volumes available to purchase are:

  • 5 users

  • 10 users

  • 25 users

  • 35 users

  • 50 users

  • 100 users

  • 500 users

Read the full service definition here:

Service Definition

Benefits

Remote Access Benefits

Start with a handful of users, add more on demand.

Our platform is completely configurable to your business needs, allowing you to add extra users, or completely new connectivity methods on top of your Remote Access service. It’s really simple.

Our platform provides access for remote users to clouds, sites, data centres and third party networks - as long as you have an internet connection, we can get you connected!

A remote access connection can be deployed within minutes, or at a pace suitable for you. There's no need to be tied to unreasonable lead times and have to wait to get connected.

Implement security functions like FWaaS, SWG and WAF, protecting all your user traffic as part of a comprehensive network security posture.

My Cloud Gateway allows you to add, remove and edit your remote user base. See your user activity via a simple, intuitive display. You can raise support tickets with our team here too.

Why choose Cloud Gateway as your Remote Access provider?

Cloud Gateway offers an extensive range of tail connection methods to connect your estate to the rest of your network. We work with innovative last mile providers to deploy CPE and terminating equipment at your sites. Bandwidths are flexible and scalable!

Answering your FAQs about Remote Access

The key to a secure Remote Access connection is authentication and encryption. As traffic is running over the internet, encryption is needed to keep the connection secure. Authentication, particularly multifactor authentication (MFA) helps to mitigate risks at the user end. Our solution uses SSL VPN.

Most, if not all Remote Access services are deemed 'secure' but some older RDP solutions are no longer considered to be as secure as they once were. RDP requires that a network port be open which cybercriminals can scan for to identify brute force entry points into the network.

An example of Remote Access could be for people working from home that need to reach their daily network resources. In this scenario, the user logs into a software client that is downloaded on their laptop, which establishes a secure internet connection via SSL-VPN, granting entry into network environments defined by the company's IT policy.

Get started with Remote Access.

With a scalable user base, no long lead times or installation charges, our Remote Access service puts choice and flexibility back in your hands.

Contact us for a quote