REMOTE ACCESS

Remote Access Services

Cloud Gateway enables secure, seamless connectivity for remote users, allowing them to access any network endpoint across your estate - including cloud platforms, data centres, and third-party networks.

Using SSL-VPN technology, Remote Access provides users with secure entry to specific workloads based on your defined policies. With a simple software installation on the users' devices, you gain a scalable, policy-driven solution that keeps your business agile and secure.

Connect your users today

What is Remote Access?

Remote Access allows users to securely access services and tech environments outside of fixed locations. This can be used to enable home working for increased operational agility, improved IT support allowing for remote troubleshooting, and enhanced collaboration through accessing shared files.


How does Remote Access software work?


With Remote Access, end users can access specific workloads on the network, in accordance with the policy you define. You can also add security components that protect the traffic to and from your remote users.

Remote Access is achieved through SSL-VPN technology, which requires you to install a piece of software on the end user’s device.

The user volumes available to purchase are:

  • 5 Users: Ideal for small teams or specialised access needs.

  • 10 Users: Suitable for small businesses or departments.

  • 25 Users: Designed for medium-sized teams or organisations.

  • 35 Users: A flexible option for growing businesses.

  • 50 Users: Serves mid-sized organisations or large teams.

  • 100 Users: Supports larger enterprises or multiple departments.

  • 500 Users: Tailored for large-scale enterprises with extensive remote access needs.

Fact sheet

BENEFITS AND BEST PRACTICE

Remote Access benefits and best practice

Our platform is completely configurable to your business needs, allowing you to add extra users, or completely new connectivity methods on top of your Remote Access Service. It’s really simple.

Together, we'll analyse your current and future technology plans, and help you plot a path to an optimal architecture.

Once you're part of our customer community, you'll be supported by our proactive and responsive customer success team. Together, we'll ensure your infrastructure remains fit for purpose, scalable, and future-ready.

Our platform provides access for remote users to clouds, sites, data centres and third party networks - as long as you have an internet connection, we can get you connected.

A remote access connection can be deployed within minutes, or at a pace that suits you. There's no need to be tied to unreasonable lead times and have to wait to get connected.

We offer a range of advanced security services to safeguard users, devices and data across your Remote Access solution. Implement security functions like FWaaS, SWG and WAF, protecting all your site and user traffic as part of a comprehensive network security posture.


This ensures end-to-end protection, safeguarding your network from evolving threats while maintaining seamless, uninterrupted access for authorised users. With Cloud Gateway, you can be confident that your network is secure, resilient, and aligned with best practices in the industry.

The Cloud Gateway portal shows your entire connected ecosystem, via a simple, intuitive dashboard. It's packed full of data, allowing you to keep track of your network performance, utilisation and traffic flows in real-time, as well as raise support tickets to our team.

Enable multi-factor authentication (MFA) and enforce unique, complex passwords. Cloud Gateway enables MFA by default for peace of mind.

You should only give users access to areas of the network they need. With Cloud Gateway, you can grant access to specific applications and endpoints - or to broader areas of the network if you prefer. The platform is completely configurable, and we're here to support if you need guidance.

Our platform logs remote user activity, including time logged on, bandwidth usage and much more. Gain observability into your network trends and behaviour. If demand is low from certain users, you can replace them with someone else, better utilising your licence.

What makes Cloud Gateway's platform unique?

With a traditional vendor, you get cutting-edge technology. With a Managed Service Provider (MSP) you receive reliable, expert support.

Cloud Gateway is uniquely positioned to offer both of these outcomes. Our tech-enabled managed service seamlessly blends an innovative technology platform with best-in-class experts, to deliver a transformative customer experience that is disrupting the network and security market.

The networking sector is evolving, and we’re committed to leading this change. As businesses demand smarter, more flexible solutions, we harness the power of Network-as-a-Service (NaaS) to provide agile, secure, and future-ready connectivity.

We offer flexible and scalable user licences, allowing you to provision exactly what you need today, with scope to scale in the future.

REMOTE ACCESS FAQS

Frequently Asked Questions on Secure Remote Access

The key to a secure Remote Access connection is authentication and encryption. As traffic is running over the internet, encryption is needed to keep the connection secure. Authentication, particularly multifactor authentication (MFA) helps to mitigate risks at the user end. Our solution uses SSL VPN.

Most, if not all Remote Access services are deemed 'secure' but some older Remote Desktop Protocol (RDP) solutions are no longer considered to be as secure as they once were. RDP requires that a network port be open which cybercriminals can scan for to identify brute force entry points into the network.

An example of Remote Access could be for people working from home that need to reach their daily network resources. In this scenario, the user logs into a software client that is downloaded on their laptop, which establishes a secure internet connection via SSL-VPN, granting entry into network environments defined by the company's IT policy.

Get started with Remote Access.

With a scalable user base, rapid deployment and no hidden costs, our Remote Access service puts choice and flexibility back in your hands.

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